ECWA Direct
Drinking water quality, contact, and Consumer Confidence Report
Serving 20 cities in NY · PWSID NY1400443
ECWA Direct serves 335,000 people. 4 contaminants currently exceed health-based guidelines — full breakdown below.
- People served
- 335,000
- Last EPA sample
- 2025-11-03
- PFAS
- Not detected
- Health-based violations since 2020
- 0
Data sources: EPA SDWIS, ECWA Direct's published Consumer Confidence Report, and compliance monitoring reported to EPA by New York State Dept of Health.
This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.
Official ECWA Direct Resources
Help Paying Your ECWA Direct Water Bill
- Ask ECWA Direct about payment plans and assistance.
- Call 211 to reach local help with utility bills.Verified from 211.org
- Find your local Community Action Agency.Verified from communityactionpartnership.com
- The federal water-bill program (LIHWAP) ended in March 2024.Verified from acf.govVerified from csd.ca.gov
Water outage or no water?
Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in New York
ECWA Direct Service Area
Loading map...
This map shows the approximate service area for ECWA Direct. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.
ECWA Direct Water Quality Grade
Not graded: Warning
ECWA Direct reads Warning. A letter grade is given only beside a Safe verdict.
Is ECWA Direct Water Safe to Drink?
ECWA Direct has reported 4 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.
This utility serves 335,000 people across 20 cities in NY. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.
Get your water independently tested in New York →How does New York water quality rank nationally? →
Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in New York
Fluoride in ECWA Direct Water
ECWA Direct
PWSID NY1400443
ECWA Direct reported 0.11 mg/L, below the 0.7 mg/L U.S. Public Health Service recommendation.
ECWA Direct Service Area
Billington Heights, NY
Blasdell, NY
Cheektowaga, NY
Clarence, NY
Clarence Center, NY
Depew, NY
East Aurora, NY
Eden, NY
Eggertsville, NY
Hamburg, NY
Harris Hill, NY
Highland-on-the-Lake, NY
Lackawanna, NY
Lancaster, NY
Sloan, NY
Tonawanda, NY
Town Line, NY
Wanakah, NY
West Seneca, NY
Williamsville, NY
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ECWA Direct Contact & Information
B2B Contact Data
B2B Contact Data Available
Contacts for ECWA Direct
| Name | Title | Phone | |
|---|---|---|---|
| J████ S████ | Water Treatment Supervisor | (555) ███-████ | j████@city████.gov |
| M████ J██████ | Utility Director | (555) ███-████ | m████@water████.org |
Water Sources & Treatment
Water Sources
Treatment Methods
Disinfectant Used
chlorine
ECWA Direct Consumer Confidence Report
A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act §1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.
A current CCR for ECWA Direct has not been published or validated on TapWaterData yet.
Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.
ECWA Direct Annual Water Quality Reports
We don’t have a link we can confirm belongs to this system, and we’d rather show none than the wrong utility’s. New York State Dept of Health publishes drinking-water reports for systems in this state.
Visit New York State Dept of HealthWhat is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.
EPA Health-Based Violations Since 2020
ECWA Direct has no health-based EPA violation since 2020 (EPA data as of Q2 2026).
EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).
Concerned about what's in your water?
You're viewing 4 contaminants above health-based guidelines here. Your own tap water can differ — upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.
Your upload also helps us keep local water data accurate — we only ever share anonymized, area-level summaries.
Upload my testRecommended Water Filters for ECWA Direct
Based on water quality data from cities served by ECWA Direct, we recommend NSF-certified filters that can remove contaminants above health guidelines.
Frequently Asked Questions about ECWA Direct
Is ECWA Direct water safe to drink?
Does ECWA Direct have PFAS in its water?
How do I pay my ECWA Direct water bill?
How many people does ECWA Direct serve?
What cities does ECWA Direct serve?
Does ECWA Direct have any EPA violations?
What is ECWA Direct's phone number?
Where can I find ECWA Direct's Consumer Confidence Report?
Similar water utilities in New York
How we built this page
Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data — typically within days of an EPA SDWIS refresh.
- Contaminants & violations: EPA Safe Drinking Water Information System (SDWIS) plus the Unregulated Contaminant Monitoring Rule (UCMR-5) for PFAS and emerging contaminants.
- Annual reports: ECWA Direct's most recent published Consumer Confidence Report (CCR), where available.
- Service area & contact: EPA SDWIS. The compliance records it holds for this system are reported to EPA by New York State Dept of Health, the state's drinking-water primacy agency.
Spotted a data issue? Use the Spotted something off? link at the bottom of the page — corrections feed back into the next data refresh. Learn more about TapWaterData.
Are you ECWA Direct? Publish your 2027 CCR
TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here — it inherits this page's search authority and reaches every customer who Googles ECWA Direct.
- EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
- Publish once a year. Agent-assisted workflow; no login setup for small systems.
- Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
Free for operators. No card required. Typical setup: 5 minutes.
Spotted something off on this page?
Residents keep our data honest.
This form corrects our data; it does not reach ECWA Direct. For a problem with your water now (discolored water, no water, low pressure, a leak), contact ECWA Direct directly.
Check another location
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