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ECWA DIRECT

Drinking water quality, contact, and Consumer Confidence Report

Serving 20 cities in NY · PWSID NY1400443

ECWA DIRECT serves 335,000 people. See EPA records and contact info below.

Warning
4 above health guidelines
People served
335,000

Data sources: EPA SDWIS, ECWA DIRECT's published Consumer Confidence Report, New York Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

335K
People Served
20
Cities
1
Water Sources
0
MCL Violations

Official ECWA DIRECT Resources

ECWA DIRECT Service Area

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Service Area

This map shows the approximate service area for ECWA DIRECT. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

ECWA DIRECT Water Quality Grade

D
Poor

Multiple water quality concerns identified.

Quality Score60/100
4
Above Health Guidelines
0
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is ECWA DIRECT Water Safe to Drink?

ECWA DIRECT has reported 4 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 335,000 people across 20 cities in NY. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

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ECWA DIRECT Service Area

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ECWA DIRECT Contact & Information

Phone

Emergency Line

716-851-5510

24/7 After-Hours

Mailing Address

350 ELLICOTT SQUARE BUILDING Buffalo, NY 14203

B2B Contact Data

B2B Contact Data Available

Contacts for ECWA DIRECT

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
J████ S████Water Treatment Supervisor(555) ███-████j████@city████.gov
M████ J██████Utility Director(555) ███-████m████@water████.org
Unlock full contact details

Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventional

Disinfectant Used

chlorine

ECWA DIRECT Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act §1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for ECWA DIRECT has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page — residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

Recommended Water Filters for ECWA DIRECT

Based on water quality data from cities served by ECWA DIRECT, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about ECWA DIRECT

Is ECWA DIRECT water safe to drink?

ECWA DIRECT has reported 4 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does ECWA DIRECT have PFAS in its water?

ECWA DIRECT has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my ECWA DIRECT water bill?

ECWA DIRECT bills can be paid at the utility's official payment portal: https://www.buffalony.gov/572/Online-Payments. For questions about your bill, call 716-849-8484.

How many people does ECWA DIRECT serve?

ECWA DIRECT serves 335,000 people across 20 cities in NY.

What cities does ECWA DIRECT serve?

ECWA DIRECT provides water service to: Billington Heights, NY; Blasdell, NY; Cheektowaga, NY; Clarence, NY; Clarence Center, NY; Depew, NY; East Aurora, NY; Eden, NY; Eggertsville, NY; Hamburg, NY; Harris Hill, NY; Highland-on-the-Lake, NY; Lackawanna, NY; Lancaster, NY; Sloan, NY; Tonawanda, NY; Town Line, NY; Wanakah, NY; West Seneca, NY; Williamsville, NY.

Does ECWA DIRECT have any EPA violations?

No, ECWA DIRECT has no MCL violations on record.

What is ECWA DIRECT's phone number?

You can contact ECWA DIRECT at 716-849-8484. Their mailing address is: 350 ELLICOTT SQUARE BUILDING Buffalo, NY 14203.

Where can I find ECWA DIRECT's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for ECWA DIRECT's CCR, contact them at 716-849-8484 or check back here — we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

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How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data — typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page — corrections feed back into the next data refresh. Learn more about TapWaterData.

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TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here — it inherits this page's search authority and reaches every customer who Googles ECWA DIRECT.

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