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CHARLES TOWN UTILITIES

Drinking water quality, contact, and Consumer Confidence Report

Serving 1 city in WV Β· PWSID WV3301905

CHARLES TOWN UTILITIES serves 15,220 people. 7 EPA MCL violations on record β€” full violation history below.

Monitor
7 MCL violations recorded
People served
15,220
Active violations
7

Data sources: EPA SDWIS, CHARLES TOWN UTILITIES's published Consumer Confidence Report, West Virginia Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

15K
People Served
1
City
1
Water Sources
7
MCL Violations

Official CHARLES TOWN UTILITIES Resources

CHARLES TOWN UTILITIES Service Area

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Service Area

This map shows the approximate service area for CHARLES TOWN UTILITIES. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

CHARLES TOWN UTILITIES Water Quality Grade

F
Failing

Significant water quality issues. Filter recommended.

Quality Score0/100
3
Above Health Guidelines
7
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is CHARLES TOWN UTILITIES Water Safe to Drink?

CHARLES TOWN UTILITIES has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. The utility has 7 MCL violations on record. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 15,220 people across 1 city in WV. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in West Virginia β†’How does West Virginia water quality rank nationally? β†’

CHARLES TOWN UTILITIES Service Area

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CHARLES TOWN UTILITIES Contact & Information

Phone

Mailing Address

53 STAR SIGN LANE Charles Town, WV 25414

B2B Contact Data

B2B Contact Data Available

Contacts for CHARLES TOWN UTILITIES

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
Jβ–ˆβ–ˆβ–ˆβ–ˆ Sβ–ˆβ–ˆβ–ˆβ–ˆWater Treatment Supervisor(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆjβ–ˆβ–ˆβ–ˆβ–ˆ@cityβ–ˆβ–ˆβ–ˆβ–ˆ.gov
Mβ–ˆβ–ˆβ–ˆβ–ˆ Jβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆUtility Director(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆmβ–ˆβ–ˆβ–ˆβ–ˆ@waterβ–ˆβ–ˆβ–ˆβ–ˆ.org
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Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventional

Disinfectant Used

chloramines

CHARLES TOWN UTILITIES Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act Β§1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for CHARLES TOWN UTILITIES has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page β€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

EPA Violations

7 Maximum Contaminant Level Violations

This utility has recorded MCL violations, indicating contaminant levels exceeded federal legal limits. These violations are aggregated across all cities served.

Check individual city reports for specific violation details and current status.

Recommended Water Filters for CHARLES TOWN UTILITIES

Based on water quality data from cities served by CHARLES TOWN UTILITIES, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about CHARLES TOWN UTILITIES

Is CHARLES TOWN UTILITIES water safe to drink?

CHARLES TOWN UTILITIES has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. The utility has 7 MCL violations on record. We recommend reviewing individual city reports for specific water quality details.

Does CHARLES TOWN UTILITIES have PFAS in its water?

CHARLES TOWN UTILITIES has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my CHARLES TOWN UTILITIES water bill?

CHARLES TOWN UTILITIES bills can be paid at the utility's official payment portal: https://www.municipalonlinepayments.com/charlestownwv/utilities. For questions about your bill, call 304-676-6890.

How many people does CHARLES TOWN UTILITIES serve?

CHARLES TOWN UTILITIES serves 15,220 people across 1 city in WV.

What cities does CHARLES TOWN UTILITIES serve?

CHARLES TOWN UTILITIES provides water service to: Charles Town, WV.

Does CHARLES TOWN UTILITIES have any EPA violations?

Yes, CHARLES TOWN UTILITIES has 7 Maximum Contaminant Level (MCL) violations on record, indicating contaminant levels exceeded federal legal limits.

What is CHARLES TOWN UTILITIES's phone number?

You can contact CHARLES TOWN UTILITIES at 304-676-6890. Their mailing address is: 53 STAR SIGN LANE Charles Town, WV 25414.

Where can I find CHARLES TOWN UTILITIES's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for CHARLES TOWN UTILITIES's CCR, contact them at 304-676-6890 or check back here β€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

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How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data β€” typically within days of an EPA SDWIS refresh.

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