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Southern Utilities

Drinking water quality, contact, and Consumer Confidence Report

Serving 6 cities in TX ยท PWSID TX2120063

Southern Utilities serves 61,662 people. 3 contaminants currently exceed health-based guidelines โ€” full breakdown below.

Monitor
3 contaminants above EPA health-based guidelines (MCLGs)
People served
61,662
Last EPA sample
2024-12-09
PFAS
Not detected above guidelines
Health-based violations since 2020
0

Data sources: EPA SDWIS, Southern Utilities's published Consumer Confidence Report, and compliance monitoring reported to EPA by Texas TCEQ.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

62K
People Served
6
Cities
1
Water Sources
0
Health-based violations since 2020

Official Southern Utilities Resources

Southern Utilities Service Area

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Service Area

This map shows the approximate service area for Southern Utilities. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

Southern Utilities Water Quality Grade

Not graded: Monitor

Southern Utilities reads Monitor. A letter grade is given only beside a Safe verdict.

3
Above Health Guidelines
0
Health-based violations since 2020

Is Southern Utilities Water Safe to Drink?

Southern Utilities has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 61,662 people across 6 cities in TX. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in Texas โ†’How does Texas water quality rank nationally? โ†’

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in Texas

Southern Utilities Service Area

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Southern Utilities Contact & Information

Phone

Mailing Address

12050 COUNTY ROAD 262 Tyler, TX 75707

B2B Contact Data

B2B Contact Data Available

Contacts for Southern Utilities

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
Jโ–ˆโ–ˆโ–ˆโ–ˆ Sโ–ˆโ–ˆโ–ˆโ–ˆWater Treatment Supervisor(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆjโ–ˆโ–ˆโ–ˆโ–ˆ@cityโ–ˆโ–ˆโ–ˆโ–ˆ.gov
Mโ–ˆโ–ˆโ–ˆโ–ˆ Jโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆUtility Director(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆmโ–ˆโ–ˆโ–ˆโ–ˆ@waterโ–ˆโ–ˆโ–ˆโ–ˆ.org
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Water Sources & Treatment

Water Sources

Surface water purchased

Treatment Methods

disinfection

Disinfectant Used

chlorine

Southern Utilities Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act ยง1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for Southern Utilities has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page โ€” residents already find it here.

Free through launch ยท no credit card ยท cancel anytime

Residents: contact the utility directly using the phone number above, or check the EPAโ€™s national CCR portal. Reports are typically distributed by mail or posted on the utilityโ€™s official website.

Southern Utilities Annual Water Quality Reports

Find Southern Utilitiesโ€™s report

We donโ€™t have a link we can confirm belongs to this system, and weโ€™d rather show none than the wrong utilityโ€™s. Texas TCEQ publishes drinking-water reports for systems in this state.

Visit Texas TCEQ

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Health-Based Violations Since 2020

Southern Utilities has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).

Concerned about what's in your water?

You're viewing 3 contaminants above health-based guidelines here. Your own tap water can differ โ€” upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.

Your upload also helps us keep local water data accurate โ€” we only ever share anonymized, area-level summaries.

Upload my test

Recommended Water Filters for Southern Utilities

Based on water quality data from cities served by Southern Utilities, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about Southern Utilities

Is Southern Utilities water safe to drink?

Southern Utilities has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does Southern Utilities have PFAS in its water?

Southern Utilities has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my Southern Utilities water bill?

Visit the Southern Utilities official website at https://southernutilitiescompany.com/ for bill payment options. For questions about your bill, call 903-566-3511.

How many people does Southern Utilities serve?

Southern Utilities serves 61,662 people across 6 cities in TX.

What cities does Southern Utilities serve?

Southern Utilities provides water service to: Bullard, TX; Emerald Bay, TX; New Chapel Hill, TX; Noonday, TX; Shadybrook, TX; Tyler, TX.

Does Southern Utilities have any EPA violations?

No. Southern Utilities has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

What is Southern Utilities's phone number?

You can contact Southern Utilities at 903-566-3511. Their mailing address is: 12050 COUNTY ROAD 262 Tyler, TX 75707.

Where can I find Southern Utilities's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for Southern Utilities's CCR, contact them at 903-566-3511 or check back here โ€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

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How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data โ€” typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page โ€” corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you Southern Utilities? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here โ€” it inherits this page's search authority and reaches every customer who Googles Southern Utilities.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
  • Publish once a year. Agent-assisted workflow; no login setup for small systems.
  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
Claim Southern Utilities

Free for operators. No card required. Typical setup: 5 minutes.

Spotted something off on this page?

Residents keep our data honest.

This form corrects our data; it does not reach Southern Utilities. For a problem with your water now (discolored water, no water, low pressure, a leak), contact Southern Utilities directly.

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