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City of New Bern

Drinking water quality, contact, and Consumer Confidence Report

Serving 4 cities in NC ยท PWSID NC0425010

City of New Bern serves 30,070 people. Limited testing on file โ€” only PFAS results from EPA's UCMR 5 for City of New Bern. No other contaminant results are on file for City of New Bern; check its latest Consumer Confidence Report for its current test results.

Limited testing
Only PFAS results from EPA's UCMR 5 on file
People served
30,070
Last EPA sample
2024-12-11
PFAS
Not detected
Health-based violations since 2020
0

Data sources: EPA SDWIS, City of New Bern's published Consumer Confidence Report, and compliance monitoring reported to EPA by North Carolina DEQ.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

30K
People Served
4
Cities
1
Water Sources
0
Health-based violations since 2020

Official City of New Bern Resources

Help Paying Your City of New Bern Water Bill

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Water outage or no water?

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

What to check when your water is off

City of New Bern Service Area

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Service Area

This map shows the approximate service area for City of New Bern. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

City of New Bern Water Quality Grade

Not graded

Limited testing on file โ€” only PFAS results from EPA's UCMR 5 for City of New Bern. No other contaminant results are on file for City of New Bern; check its latest Consumer Confidence Report for its current test results.

Is City of New Bern Water Safe to Drink?

Limited testing on file โ€” only PFAS results from EPA's UCMR 5 for City of New Bern. No other contaminant results are on file for City of New Bern; check its latest Consumer Confidence Report for its current test results.

This utility serves 30,070 people across 4 cities in NC. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in North Carolina โ†’How does North Carolina water quality rank nationally? โ†’

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

Fluoride in City of New Bern Water

  • City of New Bern

    PWSID NC0425010

    No fluoride level in our data for City of New Bern. Your utility's annual water quality report (CCR) lists it.

    Annual water quality report (CCR)

Check fluoride levels by ZIP code

City of New Bern Service Area

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City of New Bern Contact & Information

Phone

Emergency Line

252-636-4070

Mailing Address

PO BOX 1129 New Bern, NC 28563

B2B Contact Data

B2B Contact Data Available

Contacts for City of New Bern

Updated Jan 2026
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NameTitlePhoneEmail
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Mโ–ˆโ–ˆโ–ˆโ–ˆ Jโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆUtility Director(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆmโ–ˆโ–ˆโ–ˆโ–ˆ@waterโ–ˆโ–ˆโ–ˆโ–ˆ.org
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Water Sources & Treatment

Water Sources

Groundwater

Treatment Methods

Not specified

City of New Bern Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act ยง1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for City of New Bern has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page โ€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPAโ€™s national CCR portal. Reports are typically distributed by mail or posted on the utilityโ€™s official website.

City of New Bern Annual Water Quality Reports

Latest Water Quality Report
Consumer Confidence Report (CCR)
View Report

Historical reports are being compiled. Check back soon for archived water quality data.

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Health-Based Violations Since 2020

City of New Bern has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).

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Frequently Asked Questions about City of New Bern

Is City of New Bern water safe to drink?

Limited testing on file โ€” only PFAS results from EPA's UCMR 5 for City of New Bern. No other contaminant results are on file for City of New Bern; check its latest Consumer Confidence Report for its current test results.

Does City of New Bern have PFAS in its water?

City of New Bern has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my City of New Bern water bill?

Visit the City of New Bern official website at https://www.newbernnc.gov/departments/utilities/customer___payment_services.php for bill payment options. For questions about your bill, call 252-639-7527.

How many people does City of New Bern serve?

City of New Bern serves 30,070 people across 4 cities in NC.

What cities does City of New Bern serve?

City of New Bern provides water service to: James City, NC; New Bern, NC; River Bend, NC; Trent Woods, NC.

Does City of New Bern have any EPA violations?

No. City of New Bern has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

What is City of New Bern's phone number?

You can contact City of New Bern at 252-639-7527. Their mailing address is: PO BOX 1129 New Bern, NC 28563.

Where can I find City of New Bern's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for City of New Bern's CCR, contact them at 252-639-7527 or check back here โ€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in North Carolina

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data โ€” typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page โ€” corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you City of New Bern? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here โ€” it inherits this page's search authority and reaches every customer who Googles City of New Bern.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
  • Publish once a year. Agent-assisted workflow; no login setup for small systems.
  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
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This form corrects our data; it does not reach City of New Bern. For a problem with your water now (discolored water, no water, low pressure, a leak), contact City of New Bern directly.

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