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Johnston Co-West

Drinking water quality, contact, and Consumer Confidence Report

Serving 3 cities in NC ยท PWSID NC0351070

Johnston Co-West serves 70,549 people. PFAS detected above health guidelines (Perfluorooctanesulfonic acid, Perfluorooctanoic acid) โ€” full contaminant breakdown below.

Monitor
2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029)
People served
70,549
Last EPA sample
2025-09-03
PFAS
Detected (2 compounds)
Health-based violations since 2020
0

Data sources: EPA SDWIS, Johnston Co-West's published Consumer Confidence Report, and compliance monitoring reported to EPA by North Carolina DEQ.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

71K
People Served
3
Cities
1
Water Sources
0
Health-based violations since 2020

Official Johnston Co-West Resources

Help Paying Your Johnston Co-West Water Bill

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Water outage or no water?

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

What to check when your water is off

Johnston Co-West Service Area

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Service Area

This map shows the approximate service area for Johnston Co-West. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

Johnston Co-West Water Quality Grade

Not graded: Monitor

Johnston Co-West reads Monitor. A letter grade is given only beside a Safe verdict.

2
Above Health Guidelines
0
Health-based violations since 2020

Is Johnston Co-West Water Safe to Drink?

Johnston Co-West has reported 2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 70,549 people across 3 cities in NC. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in North Carolina โ†’How does North Carolina water quality rank nationally? โ†’

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

Fluoride in Johnston Co-West Water

  • Johnston Co-West

    PWSID NC0351070

    No fluoride level in our data for Johnston Co-West. Your utility's annual water quality report (CCR) lists it.

Check fluoride levels by ZIP code

Johnston Co-West Service Area

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Johnston Co-West Contact & Information

Phone

Emergency Line

919-989-5611

Mailing Address

PO BOX 2263 JOHNSTON CO-DPU Smithfield, NC 27577

B2B Contact Data

B2B Contact Data Available

Contacts for Johnston Co-West

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
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Mโ–ˆโ–ˆโ–ˆโ–ˆ Jโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆUtility Director(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆmโ–ˆโ–ˆโ–ˆโ–ˆ@waterโ–ˆโ–ˆโ–ˆโ–ˆ.org
Unlock full contact details

Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventional

Disinfectant Used

chloramines, hypochlorite

Johnston Co-West Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act ยง1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for Johnston Co-West has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page โ€” residents already find it here.

Free through launch ยท no credit card ยท cancel anytime

Residents: contact the utility directly using the phone number above, or check the EPAโ€™s national CCR portal. Reports are typically distributed by mail or posted on the utilityโ€™s official website.

Johnston Co-West Annual Water Quality Reports

Find Johnston Co-Westโ€™s report

We donโ€™t have a link we can confirm belongs to this system, and weโ€™d rather show none than the wrong utilityโ€™s. North Carolina DEQ publishes drinking-water reports for systems in this state.

Visit North Carolina DEQ

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Health-Based Violations Since 2020

Johnston Co-West has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).

Concerned about what's in your water?

You're viewing 2 contaminants above health-based guidelines here. Your own tap water can differ โ€” upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.

Your upload also helps us keep local water data accurate โ€” we only ever share anonymized, area-level summaries.

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Recommended Water Filters for Johnston Co-West

Based on water quality data from cities served by Johnston Co-West, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Filter guides for the contaminants detected here:

Frequently Asked Questions about Johnston Co-West

Is Johnston Co-West water safe to drink?

Johnston Co-West has reported 2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does Johnston Co-West have PFAS in its water?

Yes. Johnston Co-West has reported Perfluorooctanesulfonic acid, Perfluorooctanoic acid above EPA's enforceable limit under the 2024 PFAS rule (4 ng/L for PFOA and PFOS, 10 ng/L for PFHxS and PFNA), and Perfluorooctanesulfonic acid, Perfluorooctanoic acid above the MCLG health goal. PFAS ("forever chemicals") are linked to cancer and developmental issues. A certified NSF/ANSI 53 or 58 filter is rated to reduce them. Compliance is judged on a running annual average, so check the utility's latest Consumer Confidence Report for its official status.

How do I pay my Johnston Co-West water bill?

Johnston Co-West bills can be paid at the utility's official payment portal: https://www.johnstonnc.gov/paywaterbill. For questions about your bill, call 919-938-5826.

How many people does Johnston Co-West serve?

Johnston Co-West serves 70,549 people across 3 cities in NC.

What cities does Johnston Co-West serve?

Johnston Co-West provides water service to: Four Oaks, NC; Smithfield, NC; Wilson's Mills, NC.

Does Johnston Co-West have any EPA violations?

No. Johnston Co-West has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

What is Johnston Co-West's phone number?

You can contact Johnston Co-West at 919-938-5826. Their mailing address is: PO BOX 2263 JOHNSTON CO-DPU Smithfield, NC 27577.

Where can I find Johnston Co-West's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for Johnston Co-West's CCR, contact them at 919-938-5826 or check back here โ€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in North Carolina

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data โ€” typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page โ€” corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you Johnston Co-West? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here โ€” it inherits this page's search authority and reaches every customer who Googles Johnston Co-West.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
  • Publish once a year. Agent-assisted workflow; no login setup for small systems.
  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
Claim Johnston Co-West

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Residents keep our data honest.

This form corrects our data; it does not reach Johnston Co-West. For a problem with your water now (discolored water, no water, low pressure, a leak), contact Johnston Co-West directly.

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