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City of Burlington

Drinking water quality, contact, and Consumer Confidence Report

Serving 5 cities in NC ยท PWSID NC0201010

City of Burlington serves 56,691 people. 5 EPA MCL violations on record โ€” full violation history below.

Safe
5 MCL violations recorded
People served
56,691
Last EPA sample
2024-06-05
PFAS
Not detected above guidelines
Active violations
5

Data sources: EPA SDWIS, City of Burlington's published Consumer Confidence Report, North Carolina Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

57K
People Served
5
Cities
1
Water Sources
5
MCL Violations

Official City of Burlington Resources

City of Burlington Service Area

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Service Area

This map shows the approximate service area for City of Burlington. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

City of Burlington Water Quality Grade

F
Failing

Significant water quality issues. Filter recommended.

Quality Score0/100
0
Above Health Guidelines
5
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is City of Burlington Water Safe to Drink?

City of Burlington water currently meets all EPA Maximum Contaminant Level Goals (MCLGs) across all cities served. Water quality testing shows all contaminants are within safe levels according to health-based guidelines.

This utility serves 56,691 people across 5 cities in NC. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in North Carolina โ†’How does North Carolina water quality rank nationally? โ†’

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

City of Burlington Service Area

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City of Burlington Contact & Information

Phone

Emergency Line

336-229-3500

24/7 After-Hours

Mailing Address

PO BOX 1358 Burlington, NC 27216

B2B Contact Data

B2B Contact Data Available

Contacts for City of Burlington

Updated Jan 2026
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Mโ–ˆโ–ˆโ–ˆโ–ˆ Jโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆUtility Director(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆmโ–ˆโ–ˆโ–ˆโ–ˆ@waterโ–ˆโ–ˆโ–ˆโ–ˆ.org
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Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventionalfiltration

Disinfectant Used

chloramines

City of Burlington Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act ยง1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for City of Burlington has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page โ€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPAโ€™s national CCR portal. Reports are typically distributed by mail or posted on the utilityโ€™s official website.

City of Burlington Annual Water Quality Reports

2026 Water Quality Report
Latest Consumer Confidence Report (CCR)
View Report

Historical reports are being compiled. Check back soon for archived water quality data.

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Violations

5 Maximum Contaminant Level Violations

This utility has recorded MCL violations, indicating contaminant levels exceeded federal legal limits. These violations are aggregated across all cities served.

Check individual city reports for specific violation details and current status.

Clean on paper โ€” but is it clean at your tap?

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Your upload also helps us keep local water data accurate โ€” we only ever share anonymized, area-level summaries.

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Frequently Asked Questions about City of Burlington

Is City of Burlington water safe to drink?

City of Burlington water currently meets all EPA Maximum Contaminant Level Goals (MCLGs). Water quality testing shows all contaminants are within safe levels according to health-based guidelines.

Does City of Burlington have PFAS in its water?

City of Burlington has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my City of Burlington water bill?

City of Burlington bills can be paid at the utility's official payment portal: https://www.burlingtonnc.gov/1609/Online-Payments. For questions about your bill, call 336-222-5133.

How many people does City of Burlington serve?

City of Burlington serves 56,691 people across 5 cities in NC.

What cities does City of Burlington serve?

City of Burlington provides water service to: Burlington, NC; Elon, NC; Gibsonville, NC; Glen Raven, NC; Whitsett, NC.

Does City of Burlington have any EPA violations?

Yes, City of Burlington has 5 Maximum Contaminant Level (MCL) violations on record, indicating contaminant levels exceeded federal legal limits.

What is City of Burlington's phone number?

You can contact City of Burlington at 336-222-5133. Their mailing address is: PO BOX 1358 Burlington, NC 27216.

Where can I find City of Burlington's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for City of Burlington's CCR, contact them at 336-222-5133 or check back here โ€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in North Carolina

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data โ€” typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page โ€” corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you City of Burlington? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here โ€” it inherits this page's search authority and reaches every customer who Googles City of Burlington.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
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  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
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