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City of Burlington

Drinking water quality, contact, and Consumer Confidence Report

Serving 5 cities in NC ยท PWSID NC0201010

City of Burlington serves 56,691 people. 1 health-based violation since 2020 in EPA's record โ€” full violation history below.

Monitor
2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029); 1 health-based violation since 2020 in EPA's record
People served
56,691
Last EPA sample
2025-04-14
PFAS
Detected (2 compounds)
Health-based violations since 2020
1

Data sources: EPA SDWIS, City of Burlington's published Consumer Confidence Report, and compliance monitoring reported to EPA by North Carolina DEQ.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

57K
People Served
5
Cities
1
Water Sources
1
Health-based violations since 2020

Official City of Burlington Resources

Help Paying Your City of Burlington Water Bill

Water-bill help by state

Water outage or no water?

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

What to check when your water is off

City of Burlington Service Area

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Service Area

This map shows the approximate service area for City of Burlington. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

City of Burlington Water Quality Grade

Not graded: Monitor

City of Burlington reads Monitor. A letter grade is given only beside a Safe verdict.

2
Above Health Guidelines
1
Health-based violations since 2020

Is City of Burlington Water Safe to Drink?

City of Burlington has reported 2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029) in at least one city served. City of Burlington has 1 health-based EPA violation since 2020 (EPA data as of Q2 2026), none of them open; 1 required a 24-hour public notice. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 56,691 people across 5 cities in NC. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in North Carolina โ†’How does North Carolina water quality rank nationally? โ†’

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in North Carolina

Fluoride in City of Burlington Water

  • City of Burlington

    PWSID NC0201010

    No fluoride level in our data for City of Burlington. Your utility's annual water quality report (CCR) lists it.

    Annual water quality report (CCR)

Check fluoride levels by ZIP code

City of Burlington Service Area

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City of Burlington Contact & Information

Phone

Emergency Line

336-229-3500

Mailing Address

PO BOX 1358 Burlington, NC 27216

B2B Contact Data

B2B Contact Data Available

Contacts for City of Burlington

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
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Mโ–ˆโ–ˆโ–ˆโ–ˆ Jโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆUtility Director(555) โ–ˆโ–ˆโ–ˆ-โ–ˆโ–ˆโ–ˆโ–ˆmโ–ˆโ–ˆโ–ˆโ–ˆ@waterโ–ˆโ–ˆโ–ˆโ–ˆ.org
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Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventionalfiltration

Disinfectant Used

chloramines

City of Burlington Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act ยง1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for City of Burlington has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page โ€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPAโ€™s national CCR portal. Reports are typically distributed by mail or posted on the utilityโ€™s official website.

City of Burlington Annual Water Quality Reports

Latest Water Quality Report
Consumer Confidence Report (CCR)
View Report

Historical reports are being compiled. Check back soon for archived water quality data.

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Health-Based Violations Since 2020

City of Burlington has 1 health-based EPA violation since 2020 (EPA data as of Q2 2026), none of them open; 1 required a 24-hour public notice.

EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).

ViolationContaminant or rulePeriodStatusNotice
Maximum Contaminant Level Violation, E. coli (RTCR)Revised Total Coliform RuleJul 2021ResolvedAcute: required a 24-hour public notice

Concerned about what's in your water?

You're viewing 2 contaminants above health-based guidelines here. Your own tap water can differ โ€” upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.

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Recommended Water Filters for City of Burlington

Based on water quality data from cities served by City of Burlington, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Filter guides for the contaminants detected here:

Frequently Asked Questions about City of Burlington

Is City of Burlington water safe to drink?

City of Burlington has reported 2 contaminants above EPA's legal limit (MCL, enforceable from April 26, 2029) in at least one city served. City of Burlington has 1 health-based EPA violation since 2020 (EPA data as of Q2 2026), none of them open; 1 required a 24-hour public notice. We recommend reviewing individual city reports for specific water quality details.

Does City of Burlington have PFAS in its water?

Yes. City of Burlington has reported Perfluorooctanesulfonic acid, Perfluorooctanoic acid above EPA's enforceable limit under the 2024 PFAS rule (4 ng/L for PFOA and PFOS, 10 ng/L for PFHxS and PFNA), and Perfluorooctanesulfonic acid, Perfluorooctanoic acid above the MCLG health goal. PFAS ("forever chemicals") are linked to cancer and developmental issues. A certified NSF/ANSI 53 or 58 filter is rated to reduce them. Compliance is judged on a running annual average, so check the utility's latest Consumer Confidence Report for its official status.

How do I pay my City of Burlington water bill?

City of Burlington bills can be paid at the utility's official payment portal: https://www.burlingtonnc.gov/1609/Online-Payments. For questions about your bill, call 336-222-5133.

How many people does City of Burlington serve?

City of Burlington serves 56,691 people across 5 cities in NC.

What cities does City of Burlington serve?

City of Burlington provides water service to: Burlington, NC; Elon, NC; Gibsonville, NC; Glen Raven, NC; Whitsett, NC.

Does City of Burlington have any EPA violations?

Yes. City of Burlington has 1 health-based EPA violation since 2020 (EPA data as of Q2 2026), none of them open; 1 required a 24-hour public notice. Each is listed below with its period and status.

What is City of Burlington's phone number?

You can contact City of Burlington at 336-222-5133. Their mailing address is: PO BOX 1358 Burlington, NC 27216.

Where can I find City of Burlington's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for City of Burlington's CCR, contact them at 336-222-5133 or check back here โ€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in North Carolina

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data โ€” typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page โ€” corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you City of Burlington? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here โ€” it inherits this page's search authority and reaches every customer who Googles City of Burlington.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
  • Publish once a year. Agent-assisted workflow; no login setup for small systems.
  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
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