City of Jackson
Drinking water quality, contact, and Consumer Confidence Report
Serving 3 cities in MS · PWSID MS0250008
City of Jackson serves 188,723 people. 32 health-based violations since 2020 (1 open) in EPA's record — full violation history below.
- People served
- 188,723
- Last EPA sample
- 2025-11-04
- PFAS
- Not detected
- Health-based violations since 2020
- 32 (1 open)
Data sources: EPA SDWIS, City of Jackson's published Consumer Confidence Report, and compliance monitoring reported to EPA by Mississippi State Dept of Health.
This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.
Official City of Jackson Resources
Emergency Contact
Help Paying Your City of Jackson Water Bill
- Ask City of Jackson about payment plans and assistance.
- Call 211 to reach local help with utility bills.Verified from 211.org
- Find your local Community Action Agency.Verified from communityactionpartnership.com
- The federal water-bill program (LIHWAP) ended in March 2024.Verified from acf.govVerified from csd.ca.gov
Water outage or no water?
Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in Mississippi
City of Jackson Service Area
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This map shows the approximate service area for City of Jackson. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.
City of Jackson Water Quality Grade
Not graded: Monitor
City of Jackson reads Monitor. A letter grade is given only beside a Safe verdict.
Is City of Jackson Water Safe to Drink?
City of Jackson has reported 2 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. City of Jackson has 32 health-based EPA violations since 2020 (EPA data as of Q2 2026), 1 of them still open; 8 required a 24-hour public notice. We recommend reviewing individual city reports below for specific water quality details.
This utility serves 188,723 people across 3 cities in MS. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.
Get your water independently tested in Mississippi →How does Mississippi water quality rank nationally? →
Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in Mississippi
Fluoride in City of Jackson Water
City of Jackson
PWSID MS0250008
City of Jackson reported 0.738 mg/L, at or above the 0.7 mg/L U.S. Public Health Service recommendation and below the 1.5 mg/L WHO guideline value and NTP neurodevelopment review level.
City of Jackson Service Area
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City of Jackson Contact & Information
B2B Contact Data
B2B Contact Data Available
Contacts for City of Jackson
| Name | Title | Phone | |
|---|---|---|---|
| J████ S████ | Water Treatment Supervisor | (555) ███-████ | j████@city████.gov |
| M████ J██████ | Utility Director | (555) ███-████ | m████@water████.org |
Water Sources & Treatment
Water Sources
Treatment Methods
Disinfectant Used
chloramines, chlorine, chlorine dioxide, filtration, uv light
City of Jackson Consumer Confidence Report
A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act §1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.
A current CCR for City of Jackson has not been published or validated on TapWaterData yet.
Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.
City of Jackson Annual Water Quality Reports
Historical reports are being compiled. Check back soon for archived water quality data.
What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.
EPA Health-Based Violations Since 2020
City of Jackson has 32 health-based EPA violations since 2020 (EPA data as of Q2 2026), 1 of them still open; 8 required a 24-hour public notice.
EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).
| Violation | Contaminant or rule | Period | Status | Notice |
|---|---|---|---|---|
| Maximum Contaminant Level Violation, Average | Total Haloacetic Acids (HAA5) | Apr 2025 - Jun 2025 | Archived by the state, no resolution recorded | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | TTHM | Apr 2025 - Jun 2025 | Archived by the state, no resolution recorded | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | TTHM | Jan 2025 - Mar 2025 | Archived by the state, no resolution recorded | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | Total Haloacetic Acids (HAA5) | Jan 2025 - Mar 2025 | Archived by the state, no resolution recorded | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | Total Haloacetic Acids (HAA5) | Oct 2024 - Dec 2024 | Archived by the state, no resolution recorded | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | TTHM | Oct 2024 - Dec 2024 | Archived by the state, no resolution recorded | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jul 2024 - Dec 2024 | Resolved | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | TTHM | Jul 2024 - Sep 2024 | Archived by the state, no resolution recorded | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jan 2024 - Jun 2024 | Resolved | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jul 2023 - Dec 2023 | Resolved | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jan 2023 - Jun 2023 | Resolved | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jul 2022 - Dec 2022 | Resolved | Tier 2 public notice |
| Single Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Jul 2022 | Archived by the state, no resolution recorded | Acute: required a 24-hour public notice |
| Single Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Jun 2022 | Resolved | Acute: required a 24-hour public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jan 2022 - Jun 2022 | Resolved | Tier 2 public notice |
| Treatment Technique (SWTR and GWR) | Long Term 2 Enhanced Surface Water Treatment Rule | Nov 2021 | Resolved | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jul 2021 - Dec 2021 | Resolved | Tier 2 public notice |
| Monthly Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Mar 2021 | Resolved | Acute: required a 24-hour public notice |
| Single Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Feb 2021 | Resolved | Acute: required a 24-hour public notice |
| Monthly Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Feb 2021 | Resolved | Acute: required a 24-hour public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jan 2021 - Jun 2021 | Resolved | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | Total Haloacetic Acids (HAA5) | Jan 2021 - Mar 2021 | Resolved | Tier 2 public notice |
| Treatment Technique (SWTR and GWR) | Long Term 2 Enhanced Surface Water Treatment Rule | Oct 2020 | Resolved | Tier 2 public notice |
| Maximum Contaminant Level Violation, Average | Total Haloacetic Acids (HAA5) | Oct 2020 - Dec 2020 | Resolved | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jul 2020 - Dec 2020 | Resolved | Tier 2 public notice |
| Treatment Technique (SWTR and GWR) | Long Term 2 Enhanced Surface Water Treatment Rule | May 2020 | Resolved | Tier 2 public notice |
| Treatment Technique (SWTR and GWR) | Long Term 2 Enhanced Surface Water Treatment Rule | Mar 2020 | Resolved | Tier 2 public notice |
| Single Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Feb 2020 | Resolved | Acute: required a 24-hour public notice |
| OCCT/SOWT Treatment Installation/Demonstration | Lead and Copper Rule | since Jan 2020 (ongoing) | Open, no enforcement action recorded | Tier 2 public notice |
| WQP Entry Point/Tap Treatment Technique Non-Compliance | Lead and Copper Rule | Jan 2020 - Jun 2020 | Resolved | Tier 2 public notice |
| Single Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Jan 2020 | Resolved | Acute: required a 24-hour public notice |
| Monthly Turbidity Exceed (Enhanced SWTR) | Interim Enhanced Surface Water Treatment Rule | Jan 2020 | Resolved | Acute: required a 24-hour public notice |
Concerned about what's in your water?
You're viewing 2 contaminants above health-based guidelines here. Your own tap water can differ — upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.
Your upload also helps us keep local water data accurate — we only ever share anonymized, area-level summaries.
Upload my testRecommended Water Filters for City of Jackson
Based on water quality data from cities served by City of Jackson, we recommend NSF-certified filters that can remove contaminants above health guidelines.
Frequently Asked Questions about City of Jackson
Is City of Jackson water safe to drink?
Does City of Jackson have PFAS in its water?
How do I pay my City of Jackson water bill?
How many people does City of Jackson serve?
What cities does City of Jackson serve?
Does City of Jackson have any EPA violations?
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Where can I find City of Jackson's Consumer Confidence Report?
Similar water utilities in Mississippi
How we built this page
Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data — typically within days of an EPA SDWIS refresh.
- Contaminants & violations: EPA Safe Drinking Water Information System (SDWIS) plus the Unregulated Contaminant Monitoring Rule (UCMR-5) for PFAS and emerging contaminants.
- Annual reports: City of Jackson's most recent published Consumer Confidence Report (CCR), where available.
- Service area & contact: EPA SDWIS. The compliance records it holds for this system are reported to EPA by Mississippi State Dept of Health, the state's drinking-water primacy agency.
Spotted a data issue? Use the Spotted something off? link at the bottom of the page — corrections feed back into the next data refresh. Learn more about TapWaterData.
Are you City of Jackson? Publish your 2027 CCR
TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here — it inherits this page's search authority and reaches every customer who Googles City of Jackson.
- EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
- Publish once a year. Agent-assisted workflow; no login setup for small systems.
- Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
Free for operators. No card required. Typical setup: 5 minutes.
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Residents keep our data honest.
This form corrects our data; it does not reach City of Jackson. For a problem with your water now (discolored water, no water, low pressure, a leak), contact City of Jackson directly.
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