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Norwich Public Utilities

Drinking water quality, contact, and Consumer Confidence Report

Serving 2 cities in CT · PWSID CT1040011

Norwich Public Utilities serves 36,163 people. PFAS detected above health guidelines (Perfluorohexanesulfonic acid, Perfluorooctanesulfonic acid) — full contaminant breakdown below.

Monitor
3 contaminants above EPA health-based guidelines (MCLGs)
People served
36,163
PFAS
Detected (3 compounds)
Health-based violations since 2020
0

Data sources: EPA SDWIS, Norwich Public Utilities's published Consumer Confidence Report, and compliance monitoring reported to EPA by Connecticut DPH Drinking Water Section.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

36K
People Served
2
Cities
1
Water Sources
0
Health-based violations since 2020

Norwich Public Utilities Water Quality Grade

Not graded: Monitor

Norwich Public Utilities reads Monitor. A letter grade is given only beside a Safe verdict.

3
Above Health Guidelines
0
Health-based violations since 2020

Is Norwich Public Utilities Water Safe to Drink?

Norwich Public Utilities has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 36,163 people across 2 cities in CT. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in Connecticut →How does Connecticut water quality rank nationally? →

Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in Connecticut

Learn more about the contaminants detected in Norwich Public Utilities:

Norwich Public Utilities Service Area

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Norwich Public Utilities Contact & Information

Phone

For hours of operation and emergency contact information, please visit the official utility website or call the main phone number.

B2B Contact Data

B2B Contact Data Available

Contacts for Norwich Public Utilities

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
J████ S████Water Treatment Supervisor(555) ███-████j████@city████.gov
M████ J██████Utility Director(555) ███-████m████@water████.org
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Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

Not specified

Norwich Public Utilities Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act §1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for Norwich Public Utilities has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page — residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

Norwich Public Utilities Annual Water Quality Reports

Find Norwich Public Utilities’s report

We don’t have a link we can confirm belongs to this system, and we’d rather show none than the wrong utility’s. Connecticut DPH Drinking Water Section publishes drinking-water reports for systems in this state.

Visit Connecticut DPH Drinking Water Section

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

EPA Health-Based Violations Since 2020

Norwich Public Utilities has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).

Concerned about what's in your water?

You're viewing 3 contaminants above health-based guidelines here. Your own tap water can differ — upload your test (PDF or a photo) and we'll email a full plain-English reading of every number, free.

Your upload also helps us keep local water data accurate — we only ever share anonymized, area-level summaries.

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Recommended Water Filters for Norwich Public Utilities

Based on water quality data from cities served by Norwich Public Utilities, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Filter guides for the contaminants detected here:

Frequently Asked Questions about Norwich Public Utilities

Is Norwich Public Utilities water safe to drink?

Norwich Public Utilities has reported 3 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does Norwich Public Utilities have PFAS in its water?

Yes. Norwich Public Utilities has reported Perfluorohexanesulfonic acid, Perfluorooctanesulfonic acid, Perfluorooctanoic acid above EPA's enforceable limit under the 2024 PFAS rule (4 ng/L for PFOA and PFOS, 10 ng/L for PFHxS and PFNA), and Perfluorohexanesulfonic acid, Perfluorooctanesulfonic acid, Perfluorooctanoic acid above the MCLG health goal. PFAS ("forever chemicals") are linked to cancer and developmental issues. A certified NSF/ANSI 53 or 58 filter is rated to reduce them. Compliance is judged on a running annual average, so check the utility's latest Consumer Confidence Report for its official status.

How do I pay my Norwich Public Utilities water bill?

Contact your local Norwich Public Utilities office to pay your bill. Address: .

How many people does Norwich Public Utilities serve?

Norwich Public Utilities serves 36,163 people across 2 cities in CT.

What cities does Norwich Public Utilities serve?

Norwich Public Utilities provides water service to: Montville, CT; Norwich, CT.

Does Norwich Public Utilities have any EPA violations?

No. Norwich Public Utilities has no health-based EPA violation since 2020 (EPA data as of Q2 2026).

What is Norwich Public Utilities's phone number?

You can contact Norwich Public Utilities at . Their mailing address is: .

Where can I find Norwich Public Utilities's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for Norwich Public Utilities's CCR, contact them at the number on your water bill or check back here — we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

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How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data — typically within days of an EPA SDWIS refresh.

Spotted a data issue? Use the Spotted something off? link at the bottom of the page — corrections feed back into the next data refresh. Learn more about TapWaterData.

Are you Norwich Public Utilities? Publish your 2027 CCR

TapWaterData runs a free CCR publishing service for community water systems. Claim this listing to publish your Consumer Confidence Report here — it inherits this page's search authority and reaches every customer who Googles Norwich Public Utilities.

  • EPA-compliant distribution. Satisfies the 2027 Revised CCR Rule direct-URL requirement with an auditable archive.
  • Publish once a year. Agent-assisted workflow; no login setup for small systems.
  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
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This form corrects our data; it does not reach Norwich Public Utilities. For a problem with your water now (discolored water, no water, low pressure, a leak), contact Norwich Public Utilities directly.

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