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FLORENCE (WATER DEPARTMENT), CITY OF

Drinking water quality, contact, and Consumer Confidence Report

Serving 3 cities in AL Β· PWSID AL0000783

FLORENCE (WATER DEPARTMENT), CITY OF serves 77,766 people. See EPA records and contact info below.

Monitor
2 above health guidelines
People served
77,766

Data sources: EPA SDWIS, FLORENCE (WATER DEPARTMENT), CITY OF's published Consumer Confidence Report, Alabama Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

78K
People Served
3
Cities
1
Water Sources
0
MCL Violations

Official FLORENCE (WATER DEPARTMENT), CITY OF Resources

FLORENCE (WATER DEPARTMENT), CITY OF Service Area

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Service Area

This map shows the approximate service area for FLORENCE (WATER DEPARTMENT), CITY OF. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

FLORENCE (WATER DEPARTMENT), CITY OF Water Quality Grade

B
Good

Water quality is good with minor concerns.

Quality Score80/100
2
Above Health Guidelines
0
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is FLORENCE (WATER DEPARTMENT), CITY OF Water Safe to Drink?

FLORENCE (WATER DEPARTMENT), CITY OF has reported 2 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 77,766 people across 3 cities in AL. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in Alabama β†’How does Alabama water quality rank nationally? β†’

FLORENCE (WATER DEPARTMENT), CITY OF Service Area

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FLORENCE (WATER DEPARTMENT), CITY OF Contact & Information

Phone

Mailing Address

P O BOX 1023 Florence, AL 35631

B2B Contact Data

B2B Contact Data Available

Contacts for FLORENCE (WATER DEPARTMENT), CITY OF

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
Jβ–ˆβ–ˆβ–ˆβ–ˆ Sβ–ˆβ–ˆβ–ˆβ–ˆWater Treatment Supervisor(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆjβ–ˆβ–ˆβ–ˆβ–ˆ@cityβ–ˆβ–ˆβ–ˆβ–ˆ.gov
Mβ–ˆβ–ˆβ–ˆβ–ˆ Jβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆUtility Director(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆmβ–ˆβ–ˆβ–ˆβ–ˆ@waterβ–ˆβ–ˆβ–ˆβ–ˆ.org
Unlock full contact details

Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventionalionic exchange

Disinfectant Used

chlorine

FLORENCE (WATER DEPARTMENT), CITY OF Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act Β§1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for FLORENCE (WATER DEPARTMENT), CITY OF has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page β€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

FLORENCE (WATER DEPARTMENT), CITY OF Annual Water Quality Reports

2026 Water Quality Report
Latest Consumer Confidence Report (CCR)
View Report

Historical reports are being compiled. Check back soon for archived water quality data.

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

Recommended Water Filters for FLORENCE (WATER DEPARTMENT), CITY OF

Based on water quality data from cities served by FLORENCE (WATER DEPARTMENT), CITY OF, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about FLORENCE (WATER DEPARTMENT), CITY OF

Is FLORENCE (WATER DEPARTMENT), CITY OF water safe to drink?

FLORENCE (WATER DEPARTMENT), CITY OF has reported 2 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does FLORENCE (WATER DEPARTMENT), CITY OF have PFAS in its water?

FLORENCE (WATER DEPARTMENT), CITY OF has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my FLORENCE (WATER DEPARTMENT), CITY OF water bill?

FLORENCE (WATER DEPARTMENT), CITY OF bills can be paid at the utility's official payment portal: https://florenceal.org/utilities/. For questions about your bill, call 256-760-6637.

How many people does FLORENCE (WATER DEPARTMENT), CITY OF serve?

FLORENCE (WATER DEPARTMENT), CITY OF serves 77,766 people across 3 cities in AL.

What cities does FLORENCE (WATER DEPARTMENT), CITY OF serve?

FLORENCE (WATER DEPARTMENT), CITY OF provides water service to: Florence, AL; St. Florian, AL; Underwood-Petersville, AL.

Does FLORENCE (WATER DEPARTMENT), CITY OF have any EPA violations?

No, FLORENCE (WATER DEPARTMENT), CITY OF has no MCL violations on record.

What is FLORENCE (WATER DEPARTMENT), CITY OF's phone number?

You can contact FLORENCE (WATER DEPARTMENT), CITY OF at 256-760-6637. Their mailing address is: P O BOX 1023 Florence, AL 35631.

Where can I find FLORENCE (WATER DEPARTMENT), CITY OF's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for FLORENCE (WATER DEPARTMENT), CITY OF's CCR, contact them at 256-760-6637 or check back here β€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in Alabama

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data β€” typically within days of an EPA SDWIS refresh.

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