New Palestine Tap Water Quality Report
Limited testing on file โ only bacteria results for NINESTAR CONNECT - GEM WATER. No other contaminant results are on file for NINESTAR CONNECT - GEM WATER; check its latest Consumer Confidence Report for its current test results.
No single water system serves most of New Palestine (3,621 residents, Census 2024 estimate). Its large systems are NINESTAR CONNECT - GEM WATER (EPA counts 1,500 people served, about 41% of New Palestine's population); CITIZENS WATER - INDIANAPOLIS (EPA counts 862,835 people served, more than New Palestine's population). EPA's counts may include people served outside New Palestine, so each share is at most that. Check which one bills you: each system's figures are shown separately below.
- NINESTAR CONNECT - GEM WATER: 1 contaminants tested, 0 above EPA MCLGs; health-based violations since 2020: 0
- CITIZENS WATER - INDIANAPOLIS: 25 contaminants tested, 0 above EPA MCLGs; health-based violations since 2020: 0
Water systems
2 large systems
Residents (Census 2024)
3,621
Health-based violations since 2020
0
NINESTAR CONNECT - GEM WATER. EPA SDWA violation data as of Q2 2026 (downloaded 2026-07-09).
Latest sample on file
Dec 2020 ยท NINESTAR CONNECT - GEM WATER
Utilities publish newer results in their annual water quality report (Consumer Confidence Report).
Is New Palestine Tap Water Safe to Drink?
Only bacteria results are on file for New Palestine's own water system, so everything else listed below has no result behind it. Testing your own water is the way to find out what your tap is actually delivering.
NINESTAR CONNECT - GEM WATER, New Palestine's water system, serves 1,500 people. 1 other system is listed for New Palestine. Each system's results are listed under its own name, never added to NINESTAR CONNECT - GEM WATER's. Water quality testing is conducted regularly and reported to the EPA. The latest sample on file for NINESTAR CONNECT - GEM WATER is from Dec 2020.
Boil water advisories are issued by water systems and state agencies, and they change from day to day. Boil water advisories in Indiana
New Palestine Water Service Areas

What these numbers actually mean for New Palestine, IN
We read New Palestine, INโs published record and send you a short report โ which findings warrant a decision, which to ignore, and what to do about it. Including when the answer is nothing.
- 1 contaminant listed, only bacteria results on file
- No PFAS results on record
Buying a home here? Property Water Report โ $49 Emailed within one business day.
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General-Purpose Water Filters for New Palestine
New Palestine's results show no result above EPA's health goals or legal limits, so these are general-purpose NSF/ANSI 53 certified filters, not chosen for any contaminant.

Pentair Residential Filtration, LLC
Everpure Residential H-300-NXT
NSF Certified:
Capacity
3001 gal
Filter Life
10 mo
Flow Rate
0.5 gpm
Removes 5 contaminants:

Whirlpool Corporation
W11256135
NSF Certified:
Capacity
1001 gal
Filter Life
3 mo
Flow Rate
0.7 gpm
Removes 19 contaminants:
+14 more
Benzene, Carbofuran, Chlorine (Free), Chlorine (Total), Chlorine Dioxide, Chlorobenzene, Cryptosporidium, Ethylbenzene, Lead, Mercury, Metolachlor, Tetrachloroethylene, Toxaphene, Turbidity

Whirlpool Corporation
W11569861
NSF Certified:
Capacity
1001 gal
Filter Life
3 mo
Flow Rate
0.52 gpm
Removes 22 contaminants:
+17 more
Atrazine, Benzene, Carbofuran, Chlorine (Free), Chlorine (Total), Chlorine Dioxide, Chlorobenzene, Cryptosporidium, Ethylbenzene, Lead, Mercury, Metolachlor, Styrene, Tetrachloroethylene, Toxaphene, Trichloroethylene, Turbidity

Santevia
Bath Filter
NSF Certified:
Flow Rate
0.36 gpm
Highlights:
- Organic cotton design reduces plastic used in construction
- Affordable upfront & ongoing cost
- The only bath filter that removed 100% chlorine with โnormalโ faster faucet flow
Removes 1 contaminants:
Test Your Water Quality
Professional laboratory testing provides accurate, detailed analysis of your drinking water.

SimpleLab
Advanced Home Water Test
$269
Comprehensive water analysis testing over 200 contaminants including bacteria, heavy metals, and chemical compounds.

Tap Score
Advanced Microplastics Test
$829
Cutting-edge testing for microplastics particles in drinking water using advanced laboratory techniques.

Tap Score
Haloacetic Acids (HAA9) Test
$275
Tests for disinfection byproducts formed when chlorine reacts with organic matter in water treatment.
What New Palestine's water readings can explain
We publish a city-level hardness figure for New Palestine, resolved from its water systems where they report one and estimated from county sampling where they do not. Each page starts with the hot-tap and cold-tap check, then shows what your own water system reported.
On a private well near New Palestine? Public-water results do not apply to private wells. See Hancock County well water testing and USGS risk data โ modeled arsenic, nitrate, and the tests to run.
Water softener cost and installation in New Palestine
New Palestine's tap water has an estimated 17.1 grains per gallon (291.5 mg/L, county sampling in Hancock County) โ very hard on the USGS scale, the range where scale on fixtures and appliances is the usual complaint.
Water softener cost for an estimated 17.1 gpg water in New Palestine โ equipment and local installation labour for your ZIP code, with the sizing arithmetic shown in full. For the national picture first, read what a water softener costs โ equipment, installation labour and ten-year ownership, each separated out. For Indiana as a whole, read water softener cost in Indiana โ priced against the plumber wage published for the state.
Frequently Asked Questions About New Palestine Tap Water
Limited testing on file โ only bacteria results for NINESTAR CONNECT - GEM WATER. No other contaminant results are on file for NINESTAR CONNECT - GEM WATER; check its latest Consumer Confidence Report for its current test results.
Spotted something off on this page?
Residents keep our data honest.
This form corrects our data; it does not reach NINESTAR CONNECT - GEM WATER. For a problem with your water now (discolored water, no water, low pressure, a leak), contact NINESTAR CONNECT - GEM WATER directly.
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