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CITY OF HOUSTON

Drinking water quality, contact, and Consumer Confidence Report

Serving 1 city in TX Β· PWSID TX1010013

CITY OF HOUSTON serves 2,202,531 people. See EPA records and contact info below.

Warning
5 above health guidelines
People served
2,202,531

Data sources: EPA SDWIS, CITY OF HOUSTON's published Consumer Confidence Report, Texas Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

2203K
People Served
1
City
1
Water Sources
0
MCL Violations

Official CITY OF HOUSTON Resources

CITY OF HOUSTON Service Area

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Service Area

This map shows the approximate service area for CITY OF HOUSTON. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

CITY OF HOUSTON Water Quality Grade

F
Failing

Significant water quality issues. Filter recommended.

Quality Score50/100
5
Above Health Guidelines
0
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is CITY OF HOUSTON Water Safe to Drink?

CITY OF HOUSTON has reported 5 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 2,202,531 people across 1 city in TX. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in Texas β†’How does Texas water quality rank nationally? β†’

CITY OF HOUSTON Service Area

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CITY OF HOUSTON Contact & Information

Phone

Emergency Line

713) 884-3131

24/7 After-Hours

Mailing Address

PO BOX 1562 Houston, TX 77251

B2B Contact Data

B2B Contact Data Available

Contacts for CITY OF HOUSTON

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
Jβ–ˆβ–ˆβ–ˆβ–ˆ Sβ–ˆβ–ˆβ–ˆβ–ˆWater Treatment Supervisor(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆjβ–ˆβ–ˆβ–ˆβ–ˆ@cityβ–ˆβ–ˆβ–ˆβ–ˆ.gov
Mβ–ˆβ–ˆβ–ˆβ–ˆ Jβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆUtility Director(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆmβ–ˆβ–ˆβ–ˆβ–ˆ@waterβ–ˆβ–ˆβ–ˆβ–ˆ.org
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Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventionaldisinfectionfiltration

Disinfectant Used

chloramines, chlorine

CITY OF HOUSTON Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act Β§1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for CITY OF HOUSTON has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page β€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

Recommended Water Filters for CITY OF HOUSTON

Based on water quality data from cities served by CITY OF HOUSTON, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about CITY OF HOUSTON

Is CITY OF HOUSTON water safe to drink?

CITY OF HOUSTON has reported 5 contaminants above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does CITY OF HOUSTON have PFAS in its water?

CITY OF HOUSTON has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my CITY OF HOUSTON water bill?

CITY OF HOUSTON bills can be paid at the utility's official payment portal: https://www.publicworks.houstontx.gov/customer-account. For questions about your bill, call 832-393-1000.

How many people does CITY OF HOUSTON serve?

CITY OF HOUSTON serves 2,202,531 people across 1 city in TX.

What cities does CITY OF HOUSTON serve?

CITY OF HOUSTON provides water service to: Houston, TX.

Does CITY OF HOUSTON have any EPA violations?

No, CITY OF HOUSTON has no MCL violations on record.

What is CITY OF HOUSTON's phone number?

You can contact CITY OF HOUSTON at 832-393-1000. Their mailing address is: PO BOX 1562 Houston, TX 77251.

Where can I find CITY OF HOUSTON's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for CITY OF HOUSTON's CCR, contact them at 832-393-1000 or check back here β€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

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How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data β€” typically within days of an EPA SDWIS refresh.

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