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Home/Utilities/Connecticut/NEW LONDON DEPT. OF PUBLIC UTILITIES

NEW LONDON DEPT. OF PUBLIC UTILITIES

Drinking water quality, contact, and Consumer Confidence Report

Serving 2 cities in CT Β· PWSID CT0950011

NEW LONDON DEPT. OF PUBLIC UTILITIES serves 27,620 people. See EPA records and contact info below.

Monitor
1 above health guidelines
People served
27,620

Data sources: EPA SDWIS, NEW LONDON DEPT. OF PUBLIC UTILITIES's published Consumer Confidence Report, Connecticut Department of Environmental Protection.

This page summarizes publicly available EPA and CCR records. For health decisions about your water, consult your utility or a licensed professional.

28K
People Served
2
Cities
1
Water Sources
0
MCL Violations

Official NEW LONDON DEPT. OF PUBLIC UTILITIES Resources

NEW LONDON DEPT. OF PUBLIC UTILITIES Service Area

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Service Area

This map shows the approximate service area for NEW LONDON DEPT. OF PUBLIC UTILITIES. Actual coverage may vary. Contact the utility directly to confirm service availability at your address.

NEW LONDON DEPT. OF PUBLIC UTILITIES Water Quality Grade

A
Excellent

Water meets all health guidelines with no violations.

Quality Score90/100
1
Above Health Guidelines
0
EPA Violations

Grade is calculated based on contaminants exceeding health guidelines (MCLG) and EPA Maximum Contaminant Level violations. A = Excellent (90-100), B = Good (80-89), C = Fair (70-79), D = Poor (60-69), F = Failing (<60).

Is NEW LONDON DEPT. OF PUBLIC UTILITIES Water Safe to Drink?

NEW LONDON DEPT. OF PUBLIC UTILITIES has reported 1 contaminant above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports below for specific water quality details.

This utility serves 27,620 people across 2 cities in CT. Water quality can vary by location within the service area. Check individual city pages below for detailed contaminant data specific to your area.

Get your water independently tested in Connecticut β†’How does Connecticut water quality rank nationally? β†’

NEW LONDON DEPT. OF PUBLIC UTILITIES Service Area

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NEW LONDON DEPT. OF PUBLIC UTILITIES Contact & Information

Phone

Emergency Line

860) 447-5222

24/7 After-Hours

Mailing Address

15 MASONIC STREET New London, CT 06320

B2B Contact Data

B2B Contact Data Available

Contacts for NEW LONDON DEPT. OF PUBLIC UTILITIES

Updated Jan 2026
Sample Preview (masked)
NameTitlePhoneEmail
Jβ–ˆβ–ˆβ–ˆβ–ˆ Sβ–ˆβ–ˆβ–ˆβ–ˆWater Treatment Supervisor(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆjβ–ˆβ–ˆβ–ˆβ–ˆ@cityβ–ˆβ–ˆβ–ˆβ–ˆ.gov
Mβ–ˆβ–ˆβ–ˆβ–ˆ Jβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆβ–ˆUtility Director(555) β–ˆβ–ˆβ–ˆ-β–ˆβ–ˆβ–ˆβ–ˆmβ–ˆβ–ˆβ–ˆβ–ˆ@waterβ–ˆβ–ˆβ–ˆβ–ˆ.org
Unlock full contact details

Water Sources & Treatment

Water Sources

Surface water

Treatment Methods

conventional

Disinfectant Used

hypochlorite

NEW LONDON DEPT. OF PUBLIC UTILITIES Consumer Confidence Report

A Consumer Confidence Report (CCR) is the EPA-mandated annual water-quality report every community water system must publish by July 1 each year (Safe Drinking Water Act Β§1414(c)(4)). It summarizes contaminants tested, MCL and MCLG comparisons, and any system violations from the prior calendar year.

A current CCR for NEW LONDON DEPT. OF PUBLIC UTILITIES has not been published or validated on TapWaterData yet.

Publish your 2027 CCR

Are you the water operator here? Publish your official 2027-compliant CCR on this page β€” residents already find it here.

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Residents: contact the utility directly using the phone number above, or check the EPA’s national CCR portal. Reports are typically distributed by mail or posted on the utility’s official website.

NEW LONDON DEPT. OF PUBLIC UTILITIES Annual Water Quality Reports

2026 Water Quality Report
Latest Consumer Confidence Report (CCR)
View Report

Historical reports are being compiled. Check back soon for archived water quality data.

What is a CCR? The Consumer Confidence Report (CCR) is an annual water quality report that water utilities are required by the EPA to provide to customers. It contains information about your water source, detected contaminants, and compliance status.

Recommended Water Filters for NEW LONDON DEPT. OF PUBLIC UTILITIES

Based on water quality data from cities served by NEW LONDON DEPT. OF PUBLIC UTILITIES, we recommend NSF-certified filters that can remove contaminants above health guidelines.

Frequently Asked Questions about NEW LONDON DEPT. OF PUBLIC UTILITIES

Is NEW LONDON DEPT. OF PUBLIC UTILITIES water safe to drink?

NEW LONDON DEPT. OF PUBLIC UTILITIES has reported 1 contaminant above EPA health-based guidelines (MCLGs) in at least one city served. We recommend reviewing individual city reports for specific water quality details.

Does NEW LONDON DEPT. OF PUBLIC UTILITIES have PFAS in its water?

NEW LONDON DEPT. OF PUBLIC UTILITIES has PFAS monitoring data on record and no PFAS compounds are currently above EPA health-based guidelines. EPA finalized new PFAS drinking-water rules in 2024 requiring ongoing monitoring through 2029.

How do I pay my NEW LONDON DEPT. OF PUBLIC UTILITIES water bill?

NEW LONDON DEPT. OF PUBLIC UTILITIES bills can be paid at the utility's official payment portal: https://newlondonct.gov/utilities/remittance-address. For questions about your bill, call 860-373-1868.

How many people does NEW LONDON DEPT. OF PUBLIC UTILITIES serve?

NEW LONDON DEPT. OF PUBLIC UTILITIES serves 27,620 people across 2 cities in CT.

What cities does NEW LONDON DEPT. OF PUBLIC UTILITIES serve?

NEW LONDON DEPT. OF PUBLIC UTILITIES provides water service to: New London, CT; Waterford, CT.

Does NEW LONDON DEPT. OF PUBLIC UTILITIES have any EPA violations?

No, NEW LONDON DEPT. OF PUBLIC UTILITIES has no MCL violations on record.

What is NEW LONDON DEPT. OF PUBLIC UTILITIES's phone number?

You can contact NEW LONDON DEPT. OF PUBLIC UTILITIES at 860-373-1868. Their mailing address is: 15 MASONIC STREET New London, CT 06320.

Where can I find NEW LONDON DEPT. OF PUBLIC UTILITIES's Consumer Confidence Report?

Community water systems must publish an annual CCR. If you're looking for NEW LONDON DEPT. OF PUBLIC UTILITIES's CCR, contact them at 860-373-1868 or check back here β€” we update monthly. The 2027 revised CCR Rule introduces new direct-URL distribution requirements.

Similar water utilities in Connecticut

How we built this page

Water-quality and contact data on this page comes from public federal and state records. We update each utility's record whenever its underlying source publishes new data β€” typically within days of an EPA SDWIS refresh.

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Are you NEW LONDON DEPT. OF PUBLIC UTILITIES? Publish your 2027 CCR

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  • Inherits this page's reach. Your published CCR appears directly on the page customers already find on Google.
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