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Regulator record

NR20 tap water: what's in it?

Anglian Water group (figures include Anglian Water): at least 25 tests failed UK drinking-water standards in 2025 (DWI, company-wide).

Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.

NR20 tap water quality report · 2026

  • Hardness

    At least very hard

    Details

    Dereham North PWSZ (supply zone) · January 2025 to December 2025

  • Hosepipe ban

    Hosepipe ban in force

    Details

    Anglian Water (Environment Agency, 11 October 2026). Checked 11 October 2026 at 02:34

    See the notice ↗

  • Storm overflows

    5 overflows within 10 km of NR20 centre

    Details

    20 spills in 2025

  • Lead pipes

    51% built before 1973

    Details

    Estimate, not a test. Homes in the parts of NR20 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 50–52%. England and Wales: 61% (2026).

    Ask Anglian Water for a free lead test ↗

    Lead test kits

Who supplies water in NR20

Drinking-water test record

Anglian Water: 865 of 865 postcodes

Anglian Water

Anglian Water group, includes Anglian Water

Regulator
DWI
Report year
2025
Failed tests
Not shown
Tests
384,536

The regulator's published total and its company rows disagree, so we don't show a count.

Failed tests by parameter
CopperFailed tests: 1
E. coli (confirmed)Failed tests: 1
IronFailed tests: 6
LeadFailed tests: 2
NickelFailed tests: 3
Total coliforms (confirmed)Failed tests: 10
Turbidity – indicatorFailed tests: 2

Source: DWI england 2025, Annex B — dated 6 July 2026, read 13 October 2026

Source: DWI england 2025, Annex A — dated 6 July 2026, read 13 October 2026

England: 99.97% of tests met standards in 2025 (DWI).

Source: DWI england 2025, national compliance — dated 6 July 2026, read 13 October 2026

How hard is the water in NR20?

Anglian Water (433 of 865 postcodes)

at least 342 mg/l · at least 24.0 °Clark · at least 19.1 °dH · at least 34.2 °fH

At least very hard

Zone average. At least 342 mg/l (very hard or harder); total hardness is higher.

Dereham North PWSZ (supply zone) · January 2025 to December 2025

Source: Anglian Water — dated January 2025 to December 2025, read 28 September 2026

Anglian Water (213 of 865 postcodes)

at least 387 mg/l · at least 27.1 °Clark · at least 21.7 °dH · at least 38.7 °fH

At least very hard

Zone average. At least 387 mg/l (very hard or harder); total hardness is higher.

Lyng PWSZ (supply zone) · January 2025 to December 2025

Source: Anglian Water — dated January 2025 to December 2025, read 28 September 2026

Anglian Water (149 of 865 postcodes)

at least 365 mg/l · at least 25.6 °Clark · at least 20.5 °dH · at least 36.5 °fH

At least very hard

Zone average. At least 365 mg/l (very hard or harder); total hardness is higher.

Foulsham PWSZ (supply zone) · January 2025 to December 2025

Source: Anglian Water — dated January 2025 to December 2025, read 28 September 2026

Anglian Water (63 of 865 postcodes)

at least 368 mg/l · at least 25.8 °Clark · at least 20.6 °dH · at least 36.8 °fH

At least very hard

Zone average. At least 368 mg/l (very hard or harder); total hardness is higher.

Fakenham PWSZ (supply zone) · January 2025 to December 2025

Source: Anglian Water — dated January 2025 to December 2025, read 28 September 2026

Anglian Water (7 of 865 postcodes)

We do not have a verified hardness figure for this area. Ask your water company for its water quality report.

Ask your water company

Storm overflows nearby

5 overflows within 10 km of NR20 centre · 20 spills in 2025

NR20 (district) · 2025

Source: Environment Agency EDM annual return 2025 — dated 20 August 2026, read 13 October 2026

Overflows here are run by Anglian Water.

4 of these were monitored for only part of 2025.

Nearest 5 shown

  1. BYLAUGH WATER RECYCLING CENTRE

    Into River Wensum NT · 2.3 km from the centre of NR20

    3 spills · 25 hours · Monitored 100% of 2025

  2. NORTH ELMHAM STW

    Into River Wensum NT · 3.6 km from the centre of NR20

    3 spills · 22.1 hours · Monitored 99.8% of 2025

  3. DEREHAM WRC

    Into WENDLING BECK · 5.7 km from the centre of NR20

    7 spills · 28.8 hours · Monitored 100% of 2025

  4. MATTISHALL STW

    Into River Tud NT · 6 km from the centre of NR20

    5 spills · 18.3 hours · Monitored 100% of 2025

  5. FOULSHAM WATER RECYCLING CENTRE

    Into Foulsham Beck River Wensum · 6.4 km from the centre of NR20

    2 spills · 4 hours · Monitored 99.7% of 2025

Annual 2025 figures from monitored overflows. Not live, and not a bathing-water or tap-water verdict.

  • 57 England outfalls in the 2025 return had no usable location and aren't counted.
  • Northern Ireland isn't covered: No licensed annual per-outfall source in the approved source list; BT postcode coordinates require an LPS licence.

Older homes and lead pipes

51% built before 1973

51% of homes here were built before 1973 — estimate, not a test.

Homes in the parts of NR20 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 50–52%. England and Wales: 61% (2026).

Older homes are more likely to have lead pipes. Only a test tells you whether yours does.

NR20 (district) · 2026

Source: Valuation Office Agency, Council Tax: stock of properties — dated 31 March 2026, read 24 September 2026

Fluoride

We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode.

About fluoride in UK water

Around one in ten people in England receive drinking water supplied by a fluoridation scheme.

England · 2026 health monitoring report

Source: UKHSA and DHSC — dated 30 March 2026, read 13 October 2026

Fluoride in UK tap water

Hosepipe bans

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What you can do

As an Amazon Associate we earn from qualifying purchases. Links go to amazon.com; Amazon's Earn Globally service can localise them to amazon.co.uk. Check the model and UK delivery before buying.

Water filter jugs

  • LifeStraw

    LSH7GLSPK21

    Performance certification:

    Certified by WQA to NSF/ANSI 42 for Aesthetic Chlorine and Taste and Odor; Certified by WQA to NSF/ANSI 53 for Lead and Mercury; Certified by WQA to NSF/ANSI 401 for Microplastics (a US/international standard; it is not UK approval)

    reduces chlorine taste and odour in drinking water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    UK availability evidence checked 14 October 2026.

    View Details

Shower filters

  • Weddell Water

    WD-100BL

    Performance certification:

    Certified by NSF to NSF/ANSI 177 for Free Available Chlorine Reduction (a US/international standard; it is not UK approval)

    reduces chlorine in shower water; does not soften water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    Check it fits your shower fitting before buying; a US fitting may need an adaptor.

    UK availability evidence checked 14 October 2026.

    View Details

We haven't verified a water softener for UK buyers yet.

What a pick has to pass:

  • An exact-model listing from NSF, WQA or IAPMO for the model sold in the UK
  • Listed to NSF/ANSI 44, the water softener standard
  • The manufacturer's documented feed connection and water-pressure range, so a plumber can check them against UK pipework
  • UK availability evidenced by Amazon UK, the manufacturer or a UK retailer, checked in the last 90 days

Until we can recommend one, see what a softener costs to buy, fit and run in the UK. Water softener cost

We haven't verified a lead test kit for UK buyers yet.

What a pick has to pass:

  • A lead result reported by a laboratory accredited for that test (UKAS, ISO/IEC 17025), named on the kit's listing
  • UK availability evidenced by Amazon UK, the manufacturer or a UK retailer, checked in the last 90 days

Start with your water company: if you think you have lead pipes, you can ask it to test the water at your kitchen tap. Which water test you need

Common water problems

Questions about tap water in NR20

Is the water in NR20 hard or soft?
Anglian Water: at least very hard, at least 342 mg/l, at least 24.0 °Clark, at least 19.1 °dH, at least 34.2 °fH (Dereham North PWSZ (supply zone), January 2025 to December 2025). Zone average. At least 342 mg/l (very hard or harder); total hardness is higher. Anglian Water: at least very hard, at least 387 mg/l, at least 27.1 °Clark, at least 21.7 °dH, at least 38.7 °fH (Lyng PWSZ (supply zone), January 2025 to December 2025). Zone average. At least 387 mg/l (very hard or harder); total hardness is higher. Anglian Water: at least very hard, at least 365 mg/l, at least 25.6 °Clark, at least 20.5 °dH, at least 36.5 °fH (Foulsham PWSZ (supply zone), January 2025 to December 2025). Zone average. At least 365 mg/l (very hard or harder); total hardness is higher. Anglian Water: at least very hard, at least 368 mg/l, at least 25.8 °Clark, at least 20.6 °dH, at least 36.8 °fH (Fakenham PWSZ (supply zone), January 2025 to December 2025). Zone average. At least 368 mg/l (very hard or harder); total hardness is higher. Anglian Water: We do not have a verified hardness figure for this area. Ask your water company for its water quality report.
What does the drinking water regulator's record show for NR20?
Anglian Water group (figures include Anglian Water): at least 25 tests failed UK drinking-water standards in 2025 (DWI, company-wide). Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.
Could homes in NR20 have lead pipes?
51% of homes here were built before 1973 — estimate, not a test. Homes in the parts of NR20 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 50–52%. England and Wales: 61% (2026). Older homes are more likely to have lead pipes. Only a test tells you whether yours does.
Is the water in NR20 fluoridated?
We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode. Around one in ten people in England receive drinking water supplied by a fluoridation scheme.
Sources and method

Anglian Water contact page: Database right, used under the publisher's terms.

Water company boundaries © Water UK, licensed under CC BY 4.0Contains public sector information licensed under the Open Government Licence v3.0All content is available under the Open Government Licence v3.0, except where otherwise stated © Crown copyright

Data generation uk-2026-10-16-derive6

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By TapWaterData Editorial

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