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Regulator record

BA11 tap water: what's in it?

Bristol Water: at least 16 tests failed UK drinking-water standards in 2025 (DWI, company-wide).

Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.

BA11 tap water quality report · 2026

  • Hardness

    Very hard

    Details

    Frome, Norton St Philip, Leigh-on-Mendip and Coleford (supply zone) · 1 January 2025 to 31 December 2025

  • Hosepipe ban

    Hosepipe ban in force

    Details

    Bristol Water (Environment Agency, 11 October 2026). Checked 11 October 2026 at 02:34

    See the notice ↗

  • Storm overflows

    41 overflows within 10 km of BA11 centre

    Details

    902 spills in 2025

  • Lead pipes

    47% built before 1973

    Details

    Estimate, not a test. Homes in the parts of BA11 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 46–48%. England and Wales: 61% (2026).

    Ask Bristol Water for a free lead test

    Lead test kits

Who supplies water in BA11

  • Bristol Water

    Supplies 1,172 of 1,178 postcodes (99%)

    Bristol Water's phone number isn't in our records; their contact page lists it.

    Contact your supplier

    We can't confirm your sewerage company from official data for this area.

    Bristol Water

Also supplied here: Wessex Water (2 of 1,178 postcodes (0%))

Boundary or unplaced: 4 postcodes

Drinking-water test record

Bristol Water: 1,172 of 1,178 postcodes

Bristol Water

Bristol Water, company-wide

Regulator
DWI
Report year
2025
Failed tests
Not shown
Tests
90,027

The regulator's published total and its company rows disagree, so we don't show a count.

Failed tests by parameter
AluminiumFailed tests: 1
Clostridium Perfringens (sulphite-reducing clostridia) (confirmed)Failed tests: 1
E. coli (confirmed)Failed tests: 1
Enterococci (confirmed)Failed tests: 1
IronFailed tests: 2
ManganeseFailed tests: 1
NickelFailed tests: 4
Total coliforms (confirmed)Failed tests: 5

Source: DWI england 2025, Annex B — dated 6 July 2026, read 13 October 2026

Source: DWI england 2025, Annex A — dated 6 July 2026, read 13 October 2026

England: 99.97% of tests met standards in 2025 (DWI).

Source: DWI england 2025, national compliance — dated 6 July 2026, read 13 October 2026

Wessex Water: 2 of 1,178 postcodes

Wessex Water

Wessex Water, company-wide

Regulator
DWI
Report year
2025
Failed tests
Not shown
Tests
179,001

The regulator's published total and its company rows disagree, so we don't show a count.

Failed tests by parameter
CopperFailed tests: 1
IronFailed tests: 1
LeadFailed tests: 1
ManganeseFailed tests: 1
NickelFailed tests: 3
Total coliforms (confirmed)Failed tests: 6

Source: DWI england 2025, Annex B — dated 6 July 2026, read 13 October 2026

Source: DWI england 2025, Annex A — dated 6 July 2026, read 13 October 2026

England: 99.97% of tests met standards in 2025 (DWI).

Source: DWI england 2025, national compliance — dated 6 July 2026, read 13 October 2026

How hard is the water in BA11?

95% of BA11's postcodes are in the Frome, Norton St Philip, Leigh-on-Mendip and Coleford supply zone (Bristol Water): 334 mg/l, very hard.

Frome, Norton St Philip, Leigh-on-Mendip and Coleford · Bristol Water (1,114 of 1,178 postcodes)

334 mg/l · 23.4 °Clark · 18.7 °dH · 33.4 °fH

Very hard

Published figure.

Frome, Norton St Philip, Leigh-on-Mendip and Coleford (supply zone) · 1 January 2025 to 31 December 2025

Source: Bristol Water — dated 1 January 2025 to 31 December 2025, read 28 September 2026

3 identified supply zones in BA11

Frome, Norton St Philip, Leigh-on-Mendip and Coleford · Bristol Water (1,114 of 1,178 postcodes)

334 mg/l · 23.4 °Clark · 18.7 °dH · 33.4 °fH

Very hard

Published figure.

Frome, Norton St Philip, Leigh-on-Mendip and Coleford (supply zone) · 1 January 2025 to 31 December 2025

Source: Bristol Water — dated 1 January 2025 to 31 December 2025, read 28 September 2026

Berkley Marsh and Rodham Down · Bristol Water (12 of 1,178 postcodes)

251 mg/l · 17.6 °Clark · 14.1 °dH · 25.1 °fH

Hard

Published figure.

Berkley Marsh and Rodham Down (supply zone) · 1 January 2025 to 31 December 2025

Source: Bristol Water — dated 1 January 2025 to 31 December 2025, read 28 September 2026

Evercreech, Prestleigh and Lydford · Bristol Water (1 of 1,178 postcodes)

324 mg/l · 22.7 °Clark · 18.2 °dH · 32.4 °fH

Very hard

Published figure.

Evercreech, Prestleigh and Lydford (supply zone) · 1 January 2025 to 31 December 2025

Source: Bristol Water — dated 1 January 2025 to 31 December 2025, read 28 September 2026

47 postcodes without an identified supply zone

South West Water (45 of 1,178 postcodes)

We do not have a verified hardness figure for this area. Ask your water company for its water quality report.

Ask your water company

Wessex Water (2 of 1,178 postcodes)

We are not yet printing Wessex Water's hardness figures, because we have not been able to read the figures it publishes on its own website.

Ask your water company

Storm overflows nearby

41 overflows within 10 km of BA11 centre · 902 spills in 2025

BA11 (district) · 2025

Source: Environment Agency EDM annual return 2025 — dated 20 August 2026, read 13 October 2026

Overflows here are run by Wessex Water.

11 of these were monitored for only part of 2025.

Nearest 5 shown

  1. WESTWAY PRECINCT CAR PARK CSO

    Into RIVER FROME · 0.2 km from the centre of BA11

    3 spills · 0.2 hours · Monitored 100% of 2025

  2. 8 MARKET PLACE CSO

    Into RIVER FROME VIA SWS · 0.3 km from the centre of BA11

    6 spills · 1.1 hours · Monitored 100% of 2025

  3. WHATCOMBE ROAD CSO

    Into RIVER FROME VIA SWS · 0.4 km from the centre of BA11

    31 spills · 10.2 hours · Monitored 100% of 2025

  4. COURT HOUSE COMBINED SEWER OVERFLOW

    Into RIVER FROME · 0.4 km from the centre of BA11

    19 spills · 5.6 hours · Monitored 100% of 2025

  5. MERCHANTS BARTON CSO

    Into RIVER FROME (VIA SWS) · 0.4 km from the centre of BA11

    17 spills · 4.3 hours · Monitored 100% of 2025

Annual 2025 figures from monitored overflows. Not live, and not a bathing-water or tap-water verdict.

  • 57 England outfalls in the 2025 return had no usable location and aren't counted.
  • Northern Ireland isn't covered: No licensed annual per-outfall source in the approved source list; BT postcode coordinates require an LPS licence.

Older homes and lead pipes

47% built before 1973

47% of homes here were built before 1973 — estimate, not a test.

Homes in the parts of BA11 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 46–48%. England and Wales: 61% (2026).

Older homes are more likely to have lead pipes. Only a test tells you whether yours does.

BA11 (district) · 2026

Source: Valuation Office Agency, Council Tax: stock of properties — dated 31 March 2026, read 24 September 2026

Fluoride

We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode.

About fluoride in UK water

Around one in ten people in England receive drinking water supplied by a fluoridation scheme.

England · 2026 health monitoring report

Source: UKHSA and DHSC — dated 30 March 2026, read 13 October 2026

Fluoride in UK tap water

Hosepipe bans

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What you can do

As an Amazon Associate we earn from qualifying purchases. Links go to amazon.com; Amazon's Earn Globally service can localise them to amazon.co.uk. Check the model and UK delivery before buying.

Water filter jugs

  • LifeStraw

    LSH7GLSPK21

    Performance certification:

    Certified by WQA to NSF/ANSI 42 for Aesthetic Chlorine and Taste and Odor; Certified by WQA to NSF/ANSI 53 for Lead and Mercury; Certified by WQA to NSF/ANSI 401 for Microplastics (a US/international standard; it is not UK approval)

    reduces chlorine taste and odour in drinking water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    UK availability evidence checked 14 October 2026.

    View Details

Shower filters

  • Weddell Water

    WD-100BL

    Performance certification:

    Certified by NSF to NSF/ANSI 177 for Free Available Chlorine Reduction (a US/international standard; it is not UK approval)

    reduces chlorine in shower water; does not soften water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    Check it fits your shower fitting before buying; a US fitting may need an adaptor.

    UK availability evidence checked 14 October 2026.

    View Details

We haven't verified a water softener for UK buyers yet.

What a pick has to pass:

  • An exact-model listing from NSF, WQA or IAPMO for the model sold in the UK
  • Listed to NSF/ANSI 44, the water softener standard
  • The manufacturer's documented feed connection and water-pressure range, so a plumber can check them against UK pipework
  • UK availability evidenced by Amazon UK, the manufacturer or a UK retailer, checked in the last 90 days

Until we can recommend one, see what a softener costs to buy, fit and run in the UK. Water softener cost

We haven't verified a lead test kit for UK buyers yet.

What a pick has to pass:

  • A lead result reported by a laboratory accredited for that test (UKAS, ISO/IEC 17025), named on the kit's listing
  • UK availability evidenced by Amazon UK, the manufacturer or a UK retailer, checked in the last 90 days

Start with your water company: if you think you have lead pipes, you can ask it to test the water at your kitchen tap. Which water test you need

Common water problems

Questions about tap water in BA11

Is the water in BA11 hard or soft?
Bristol Water: very hard, 334 mg/l, 23.4 °Clark, 18.7 °dH, 33.4 °fH (Frome, Norton St Philip, Leigh-on-Mendip and Coleford (supply zone), 1 January 2025 to 31 December 2025). Published figure. South West Water: We do not have a verified hardness figure for this area. Ask your water company for its water quality report. Bristol Water: hard, 251 mg/l, 17.6 °Clark, 14.1 °dH, 25.1 °fH (Berkley Marsh and Rodham Down (supply zone), 1 January 2025 to 31 December 2025). Published figure. Wessex Water: We are not yet printing Wessex Water's hardness figures, because we have not been able to read the figures it publishes on its own website. Bristol Water: very hard, 324 mg/l, 22.7 °Clark, 18.2 °dH, 32.4 °fH (Evercreech, Prestleigh and Lydford (supply zone), 1 January 2025 to 31 December 2025). Published figure.
What does the drinking water regulator's record show for BA11?
Bristol Water: at least 16 tests failed UK drinking-water standards in 2025 (DWI, company-wide). Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.
Could homes in BA11 have lead pipes?
47% of homes here were built before 1973 — estimate, not a test. Homes in the parts of BA11 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 46–48%. England and Wales: 61% (2026). Older homes are more likely to have lead pipes. Only a test tells you whether yours does.
Is the water in BA11 fluoridated?
We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode. Around one in ten people in England receive drinking water supplied by a fluoridation scheme.
Sources and method

Bristol Water, Bristol Water, Bristol Water: Database right, used under the publisher's terms.

Water company boundaries © Water UK, licensed under CC BY 4.0Contains public sector information licensed under the Open Government Licence v3.0All content is available under the Open Government Licence v3.0, except where otherwise stated © Crown copyright

Data generation uk-2026-10-16-derive6

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By TapWaterData Editorial

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