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Regulator record

B28 tap water: what's in it?

Severn Trent Water: at least 40 tests failed UK drinking-water standards in 2025 (DWI, company-wide).

Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.

B28 tap water quality report · 2026

  • Hardness

    Soft

    Details

    Shirley (supply zone) · 1 August 2025 to 31 July 2026

  • Hosepipe ban

    Not available

    Details

    We can't confirm the hosepipe-ban status for Severn Trent Water from the information we hold.

    Check the company's current advice

  • Storm overflows

    183 overflows within 10 km of B28 centre

    Details

    1,591 spills in 2025

  • Lead pipes

    85% built before 1973

    Details

    Estimate, not a test. Homes in the parts of B28 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 83–85%. England and Wales: 61% (2026).

    Ask Severn Trent Water for a free lead test ↗

    Lead test kits

Who supplies water in B28

Drinking-water test record

Severn Trent Water: 604 of 604 postcodes

Severn Trent Water

Severn Trent Water, company-wide

Regulator
DWI
Report year
2025
Failed tests
Not shown
Tests
452,303

The regulator's published total and its company rows disagree, so we don't show a count.

Failed tests by parameter
Benzo[a]Pyrene (total)Failed tests: 1
E. coli (confirmed)Failed tests: 3
IronFailed tests: 15
LeadFailed tests: 4
ManganeseFailed tests: 2
NickelFailed tests: 6
Total coliforms (confirmed)Failed tests: 8
Turbidity – indicatorFailed tests: 1

Source: DWI england 2025, Annex B — dated 6 July 2026, read 13 October 2026

Source: DWI england 2025, Annex A — dated 6 July 2026, read 13 October 2026

England: 99.97% of tests met standards in 2025 (DWI).

Source: DWI england 2025, national compliance — dated 6 July 2026, read 13 October 2026

How hard is the water in B28?

53% of B28's postcodes are in the Shirley supply zone (Severn Trent Water): 58 mg/l, soft.

Shirley · Severn Trent Water (322 of 604 postcodes)

58 mg/l · 4.1 °Clark · 3.2 °dH · 5.8 °fH

Soft

Typical value.

Shirley (supply zone) · 1 August 2025 to 31 July 2026

Source: Severn Trent Water — dated 1 August 2025 to 31 July 2026, read 29 September 2026

4 identified supply zones in B28

Shirley · Severn Trent Water (322 of 604 postcodes)

58 mg/l · 4.1 °Clark · 3.2 °dH · 5.8 °fH

Soft

Typical value.

Shirley (supply zone) · 1 August 2025 to 31 July 2026

Source: Severn Trent Water — dated 1 August 2025 to 31 July 2026, read 29 September 2026

Acocks Green · Severn Trent Water (145 of 604 postcodes)

52 mg/l · 3.7 °Clark · 2.9 °dH · 5.2 °fH

Soft

Typical value.

Acocks Green (supply zone) · 1 August 2025 to 31 July 2026

Source: Severn Trent Water — dated 1 August 2025 to 31 July 2026, read 29 September 2026

Hagley South · Severn Trent Water (113 of 604 postcodes)

85 mg/l · 5.9 °Clark · 4.7 °dH · 8.5 °fH

Soft

Typical value.

Hagley South (supply zone) · 1 August 2025 to 31 July 2026

Source: Severn Trent Water — dated 1 August 2025 to 31 July 2026, read 29 September 2026

Highters Heath · Severn Trent Water (2 of 604 postcodes)

58 mg/l · 4.1 °Clark · 3.2 °dH · 5.8 °fH

Soft

Typical value.

Highters Heath (supply zone) · 1 August 2025 to 31 July 2026

Source: Severn Trent Water — dated 1 August 2025 to 31 July 2026, read 29 September 2026

22 postcodes without an identified supply zone

Severn Trent Water (22 of 604 postcodes)

We do not have a verified hardness figure for this area. Ask your water company for its water quality report.

Ask your water company

Storm overflows nearby

183 overflows within 10 km of B28 centre · 1,591 spills in 2025

B28 (district) · 2025

Source: Environment Agency EDM annual return 2025 — dated 20 August 2026, read 13 October 2026

Overflows here are run by Severn Trent Water.

179 of these were monitored for only part of 2025.

Nearest 5 shown

  1. SAREHOLE ROAD 323 CSO

    Into RIVER COLE · 0.9 km from the centre of B28

    60 spills · 73.7 hours · Monitored 100% of 2025

  2. BROOK LANE 515 CSO

    Into RIVER COLE · 1 km from the centre of B28

    1 spill · 0.2 hours · Monitored 97.5% of 2025

  3. COLEBOURNE ROAD CSO

    Into THE RIVER COLE · 1 km from the centre of B28

    15 spills · 9.2 hours · Monitored 91.3% of 2025

  4. YARDLEY WOOD ROAD CSO

    Into TRIBUTARY OF RIVER COLE · 1.8 km from the centre of B28

    1 spill · 6.9 hours · Monitored 100% of 2025

  5. GLASTONBURY ROAD CSO

    Into CHINN BROOK · 2 km from the centre of B28

    11 spills · 3.5 hours · Monitored 100% of 2025

Annual 2025 figures from monitored overflows. Not live, and not a bathing-water or tap-water verdict.

  • 57 England outfalls in the 2025 return had no usable location and aren't counted.
  • Northern Ireland isn't covered: No licensed annual per-outfall source in the approved source list; BT postcode coordinates require an LPS licence.

Older homes and lead pipes

85% built before 1973

85% of homes here were built before 1973 — estimate, not a test.

Homes in the parts of B28 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 83–85%. England and Wales: 61% (2026).

Older homes are more likely to have lead pipes. Only a test tells you whether yours does.

B28 (district) · 2026

Source: Valuation Office Agency, Council Tax: stock of properties — dated 31 March 2026, read 24 September 2026

Fluoride

We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode.

About fluoride in UK water

Around one in ten people in England receive drinking water supplied by a fluoridation scheme.

England · 2026 health monitoring report

Source: UKHSA and DHSC — dated 30 March 2026, read 13 October 2026

Fluoride in UK tap water

Hosepipe bans

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What you can do

As an Amazon Associate we earn from qualifying purchases. Links go to amazon.com; Amazon's Earn Globally service can localise them to amazon.co.uk. Check the model and UK delivery before buying.

Water filter jugs

  • LifeStraw

    LSH7GLSPK21

    Performance certification:

    Certified by WQA to NSF/ANSI 42 for Aesthetic Chlorine and Taste and Odor; Certified by WQA to NSF/ANSI 53 for Lead and Mercury; Certified by WQA to NSF/ANSI 401 for Microplastics (a US/international standard; it is not UK approval)

    reduces chlorine taste and odour in drinking water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    UK availability evidence checked 14 October 2026.

    View Details

Shower filters

  • Weddell Water

    WD-100BL

    Performance certification:

    Certified by NSF to NSF/ANSI 177 for Free Available Chlorine Reduction (a US/international standard; it is not UK approval)

    reduces chlorine in shower water; does not soften water.

    A UK retailer lists this model. Amazon UK stock and delivery are unverified; this Amazon link may not ship to the UK. Check the exact model and UK delivery before you pay.

    Check it fits your shower fitting before buying; a US fitting may need an adaptor.

    UK availability evidence checked 14 October 2026.

    View Details

We haven't verified a lead test kit for UK buyers yet.

What a pick has to pass:

  • A lead result reported by a laboratory accredited for that test (UKAS, ISO/IEC 17025), named on the kit's listing
  • UK availability evidenced by Amazon UK, the manufacturer or a UK retailer, checked in the last 90 days

Start with your water company: if you think you have lead pipes, you can ask it to test the water at your kitchen tap. Which water test you need

Common water problems

Questions about tap water in B28

Is the water in B28 hard or soft?
Severn Trent Water: soft, 58 mg/l, 4.1 °Clark, 3.2 °dH, 5.8 °fH (Shirley (supply zone), 1 August 2025 to 31 July 2026). Typical value. Severn Trent Water: soft, 52 mg/l, 3.7 °Clark, 2.9 °dH, 5.2 °fH (Acocks Green (supply zone), 1 August 2025 to 31 July 2026). Typical value. Severn Trent Water: soft, 85 mg/l, 5.9 °Clark, 4.7 °dH, 8.5 °fH (Hagley South (supply zone), 1 August 2025 to 31 July 2026). Typical value. Severn Trent Water: We do not have a verified hardness figure for this area. Ask your water company for its water quality report. Severn Trent Water: soft, 58 mg/l, 4.1 °Clark, 3.2 °dH, 5.8 °fH (Highters Heath (supply zone), 1 August 2025 to 31 July 2026). Typical value.
What does the drinking water regulator's record show for B28?
Severn Trent Water: at least 40 tests failed UK drinking-water standards in 2025 (DWI, company-wide). Some published DWI figures don't reconcile or identify a company, so we've left them out; the true number may be higher. England overall: 99.97% of tests met standards.
Could homes in B28 have lead pipes?
85% of homes here were built before 1973 — estimate, not a test. Homes in the parts of B28 we can match to council-tax records (100% of its postcodes) whose build period is known; the share with no recorded build period isn't published for these areas. Allowing for suppressed counts: 83–85%. England and Wales: 61% (2026). Older homes are more likely to have lead pipes. Only a test tells you whether yours does.
Is the water in B28 fluoridated?
We cannot confirm whether this area is part of a water fluoridation scheme. Ask your water supplier using your postcode. Around one in ten people in England receive drinking water supplied by a fluoridation scheme.
Sources and method

Severn Trent Water contact page, Severn Trent Water, Severn Trent Water, Severn Trent Water, Severn Trent Water: Database right, used under the publisher's terms.

Water company boundaries © Water UK, licensed under CC BY 4.0Contains public sector information licensed under the Open Government Licence v3.0

Data generation uk-2026-10-16-derive6

Check another postcode

By TapWaterData Editorial

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